Investments in Integrated Talent Management Solutions (ITMS) and Competency-Based Learning Applications have produced a broad spectrum of results.
Some organizations report amazing outcomes, such as dramatic increases in human capacity, revenue, organizational effectiveness, and boosts in customer satisfaction along with significant savings in operating costs. For others, such investments have delivered only limited benefits or proved disappointing.
Notwithstanding notable success stories, we have been witnessing a paradox trend: While implementing ITMS, many organizations have lost sight of their mission, vision, and talent pipeline for succession planning. They focus on efficiency gains in specific areas like sales force automation instead of looking at the bigger picture – from a perspective that impacts its next generation. They fail to become truly people-centric because they rely on little or no integration of competency-based learning applications that are not aligned with the organization’s long-term strategy and provide only a limited view of the internal and external customer.
They focus on single performance management channels and rarely achieve true multi-channel coverage, resulting in decisions that cause fear to accept reasons for positive organizational behavior and change. They either compromise on functionality or try to achieve too much at one time and end up with a complex, expensive implementation with hardly any return on investment. Organizations often just automate existing bad processes instead of redesigning their customer-facing operations based on best practices. No wonder customer satisfaction is near an all-time low in many industries. The time is upon us to refocus on what ITMS is really about – the people – to achieve the results a competency-based learning environment promises to deliver. In order to be successful, organizations must approach its performance management and succession plans without compromise.
Focusing primarily on the people first, our LeaderShaping Integrated Talent Management Solutions help decision-makers across organizations build appropriate strategies for successful execution. The benefits of performance management applications can be much greater if more organizations take their initiatives to the next level. This can be achieved only by custom designing the strategy specific to the organizations needs and future ambitions instead simply implementing software applications and/or off-the-shelf programs to support current capabilities.
Our method, the “Strategy-Forward,” describes how we’ve integrated four solution-centric guiding precepts (principles) from the U.S. Marine Corps into the approach. Along with these principles, our Strategy-Forward is designed to face fierce challenges in short time frames by allowing the precepts to work as a combined force: “Faster is Better than Perfect – The 70% Solution; Develop each Team Associate into a Problem Solver; Reward Failure – it really is NOT an Option!; and Seek Outside Perspective.”
As organizations begin to reshape their cultures, it’s not hard to recognize how these principles apply to the new economy’s dynamic business climate. Our LeaderShaping paradigm: “Performance Management Without Compromise” illuminates how organizations can maximize their results by taking a more structured, holistic approach to performance management applications across the enterprise. By integrating this approach, organizations are poised to gain a competitive advantage and promote sustainable, profitable growth.
To learn more about the benefits from our Integrated Talent Management Solutions, contact us today.
